Clear, secure payment with no surprises.
Visa, Mastercard, American Express, and all major debit cards, plus Apple Pay and Google Pay where supported by your device. Processed securely via Stripe.
To secure your booking, a £20 booking deposit is required at the time of booking. The remaining balance is due 7 days before your hire date and is paid securely online.
You'll receive an automatic email reminder before your balance is due. You can pay the balance via the secure link in your reminder email.
Failure to pay the balance by the due date may result in cancellation of your booking without refund of the deposit.
Shortly before your hire date, Stripe places a temporary £100 pre-authorisation on the card used at booking. This is not a charge. It is a hold that is released after the equipment is returned and checked, unless damage beyond fair wear and tear needs to be charged.
All card payments are processed by Stripe, a PCI DSS Level 1 certified payment processor, the highest level of security certification. We never store, see, or have access to your card details. All transactions are encrypted using industry-standard TLS encryption.
A PDF invoice is automatically generated for every booking and emailed to you immediately after payment. Your invoice includes:
Invoices are also available to download from your booking confirmation page at any time. If you need a replacement invoice, contact us with your booking reference.
Payment questions? Get in touch, we're happy to help.